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BCX around the world

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East London Office

  • Business Connexion
  • Chesswood Office Park
  • 10 Winkley Street
  • Berea
  • East London
  • 5241

  • PO Box 18158
  • Quigney East London
  • 5211

Call us on +27 (0) 43 704 6336

Fax us on +27(0) 43 721 0161/0191


Get Directions

East London Office

  • ACCSYS
  • 11 Beacon Park
  • 21 Pell Street
  • Beacon Bay
  • East London

Call us on +27 (0) 43 748 6016

Fax us on Fax: +27 (0)43 748 2278


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East London Office

  • Smart Office Connexion
  • Quenera Office Park
  • Beacon Bay
  • East London

Call us on +27 (0) 43 701 8800

Get Directions

Port Elizabeth Office

  • UCS Technology Services
  • No. 32, 5th Avenue, Newton Park
  • Port Elizabeth
  • 6045

Call us on +27(0) 41 365 4320

Get Directions

Port Elizabeth Office

  • ACCSYS
  • BCX Park
  • 106 Park Drive
  • Centrahil
  • Port Elizabeth

Call us on +27 (0) 41 397 6000

Get Directions

Port Elizabeth Office

  • Smart Office Connexion
  • BCX Park
  • 80 Mangold Street
  • Newton Park
  • Port Elizabeth

Call us on +27 (0) 41 392 7200

Get Directions

Port Elizabeth Office

  • Business Connexion
  • BCX Park
  • 106 Park Drive
  • Central
  • Port Elizabeth
  • 6001

  • PO Box 12694
  • Centrahill
  • Port Elizabeth
  • 6001

Call us on +27 (0) 41 392 7200

Fax us on +27(0) 41 397 6001


Get Directions

Bloemfontein Office

  • UCS Technology Services
  • 35 Reid Street
  • Westdene
  • Bloemfontein
  • 9301

Call us on +27(0) 51 410 0401

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Bloemfontein Office

  • Integr8
  • 3 Jan Spies Street
  • Langenhoven Park
  • Bloemfontein
  • 9301

Call us on +27(0) 861 888 888

Get Directions

Midrand Office

  • Business Connexion
  • Business Connexion Park
  • 789 16th Rd
  • Randjespark
  • Midrand
  • 1685

  • Private Bag X48
  • Halfway House
  • Gauteng
  • 1685

Call us on +27(0) 11 266 5111

Fax us on +27(0) 11 266 1088


Get Directions

Pretoria Office

  • Business Connexion
  • Block F, Glenfield Park
  • C/O Glenwood Road & Oberon Avenue
  • Faerie Glen
  • Pretoria
  • 0081

  • P O Box 35015
  • Menlo Park
  • 0102

Call us on +27(0) 12 427 0300

Get Directions

Boksburg Office

  • Smart Office Connexion
  • 59 Rudo Nell Street
  • Jetpark
  • Boksburg

Call us on +27(0) 11 392 9000

Get Directions

Centurion Office

  • UCS Technology Services
  • Unit 8
  • Central Office Park
  • Jean Avenue
  • Centurion
  • 0157

Call us on +27(0) 12 664 0655

Get Directions

Midrand Office

  • UCS Technology Services
  • 29 Smuts Drive
  • Halfway Gardens Ext.20
  • Midrand
  • 1685

Call us on +27(0) 11 695 5300

Get Directions

Johanesburg Office

  • UCS Technology Services
  • 2nd Floor
  • 34 Melrose Boulevard
  • Melrose Arch
  • Johannesburg
  • 2076

Call us on +27(0) 11 243 3600

Fax us on 086 505 6816


Get Directions

Johannesburg Office

  • CEB Maintenance
  • 10 Archimedes Street
  • Kramerville
  • Johannesburg
  • 2148

Call us on +27(0) 11 444 0265

Fax us on +27(0) 11 444 0360


Get Directions

Johannesburg Office

  • UCS Solutions
  • 2nd Floor
  • Sunninghill Crescent 2
  • The Crescent
  • 3 Eglin Road
  • Sunninghill
  • 2157

Call us on +27(0) 11 518 9000

Fax us on +27(0) 11 803 4017


Get Directions

Johannesburg Office

  • Integr8
  • 17 Scott Street
  • Waverley
  • Johannesburg
  • 2000

  • PO Box 650796
  • Benmore
  • 2010

Call us on +27(0) 11 555 9300

Fax us on +27(0) 11 555 9301


Get Directions

Johannesburg Office

  • ACCSYS
  • Sandhavon Office Park
  • Pongola Crescent
  • Eastgate x17
  • Sandton

Call us on +27(0) 11 719 8000

Fax us on +27(0) 11 719 8060


Get Directions

Midrand Office

  • Smart Office Connexion
  • 820 16th Rd
  • Randjespark
  • Midrand
  • 1685

Call us on +27(0) 11 266 7000

Get Directions

Pretoria Office

  • Smart Office Connexion
  • 1048 Pretorius Street
  • Hatfield
  • Pretoria

Call us on +27(0) 12 423 0700

Get Directions

Durban Office

  • Business Connexion
  • 1 Cranbrook Crescent
  • La Lucia Ridge Office Estate
  • La Lucia
  • durban
  • 4051

  • PO Box 1801
  • Umhlanga Rocks
  • 4320

Call us on +27(0) 31 560 9100

Fax us on +27(0) 31 560 6008


Get Directions

Durban Office

  • ACCSYS
  • 34 Essex Terrance
  • Westville
  • South Africa

Call us on +27(0) 31 267 6270

Fax us on +27(0) 32 267 0889


Get Directions

Durban Office

  • UCS Technology Services
  • 10 Sookhay Place
  • Durban Down
  • Westville
  • 3630

Call us on +27(0) 31 267 0763

Get Directions

Durban Office

  • Integr8
  • 3 Holwood Park
  • Armstrong Ave
  • La Lucia Ridge
  • Durban
  • 3630

  • PO Box 650796
  • Benmore
  • 2010

Call us on +27(0) 31 566 4800

Fax us on +27(0) 31 566 4801


Get Directions

Kwazulu-Natal Office

  • Smart Office Connexion
  • Unit E
  • Big 5 Business Park
  • 10 Kubupark Close
  • Riverhorse Valley

Call us on +27 (0) 31 534 2900

Get Directions

Newcastle Office

  • Smart Office Connexion
  • 99 Sutherland Street
  • Newcastle

Call us on +27 (0) 34 312 7513

Get Directions

Mkondeni Office

  • Smart Office Kwazulu Natal
  • Unit 7
  • Oldfield Business Park
  • Oldfield Rd
  • Mkondeni

Call us on +27 (0) 33 346 2917

Get Directions

Shelly Beach Office

  • Smart Office Connexion
  • Unit 6
  • The Tides
  • Marine Drive
  • Shelly Beach

Call us on +27 (0) 39 315 0217

Get Directions

Richards Bay Office

  • Smart Office Connexion
  • 64 Dollar Drive
  • Richards Bay

Call us on : +27 (0) 35 789 6541

Get Directions

Polokwane Office

  • Integr8
  • 203 Outspan Drive
  • Bendor
  • Polokwane

Call us on : +27(0) 861 888 888

Get Directions

Cape Town Office

  • Business Connexion
  • Centennial Place
  • West Block
  • Century Boulevard
  • Century City
  • 7441

Call us on : +27(0) 21 550 3000

Fax us on +27(0) 21 550 3020


Get Directions

Cape Town Office

  • UCS Technology Services
  • 6th Floor
  • The Newlands Terraces
  • 8 Boundary Road
  • Newlands
  • Cape Town
  • 7700

Call us on +27(0) 21 681 3000

Get Directions

Cape Town Office

  • UCS Technology Services
  • 9A Park Road
  • Durbanville
  • Cape Town
  • 7500

Call us on +27(0) 21 975 1573

Fax us on +27(0) 21 550 3020


Get Directions

Cape Town Office

  • UCS Solutions
  • 7th Floor
  • The Newlands Terraces
  • 8 Boundary Road
  • Newlands
  • Cape Town
  • 7700

Call us on +27(0)21 680 4000

Fax us on +27(0)21 680 4040


Get Directions

Cape Town Office

  • ACCSYS
  • Centennial Place
  • West Block
  • Century Boulevard
  • Century City
  • 7441

  • PO Box 37177
  • Century City
  • Cape Town
  • 7442

Call us on +27 (0)21 550 3120

Get Directions

Cape Town Office

  • Smart Office Connexion
  • 329 Voortrekker Road
  • Maitland
  • Cape Town

Call us on +27(0) 861 122 666

Get Directions

George Office

  • Smart Office Connexion
  • 16 Hibernia Street
  • George

Call us on +27 (0) 44 801 6700

Get Directions

Knysna Office

  • Smart Office Connexion
  • 3 Rawson Street
  • Knysna

Call us on +27 (0) 44 382 6241

Get Directions

Kenya Office

  • 2nd Floor
  • Eden Square
  • Chiromo Road
  • Westland
  • Nairobi
  • Kenya

  • P.O. Box 856-00606
  • Nairobi
  • Kenya

Call us on +254 203 673 242

Fax us on +254 203 673 232


Get Directions

Mozambique Office

  • 267 1ºAndar Sala 1
  • Avenida Zedequias Manganhela
  • Maputo
  • Mozambique

Call us on +258 21 360022/4

Get Directions

Nigeria Office

  • BCX Place
  • 1 Itirin Close
  • Bishop Aboyade Cole street
  • Victoria Island Lagos
  • Lagos, Nigeria

Call us on +234 1 4489060-69

Fax us on +234 1 4489060


Get Directions

Tanzania Office

  • Business Connexion (T) LTD
  • Mikocheni
  • Lucy Lamec Road
  • Plot 6
  • Kinondoni District
  • Dar es Salaam
  • Tanzania

  • P.O. Box 76384
  • Dar es Salaam
  • Tanzania

Call us on +255(22) 278 0606

Fax us on +255(22) 278 0504


Get Directions

Zambia Office

  • 12 Kalembwe Close
  • Rhodes Park
  • Lusaka
  • Zambia

  • P. O. Box 35497
  • Rhodes Park
  • Lusaka
  • Zambia

Call us on +26(0) 211 25 6347

Fax us on +26(0) 211 25 6348


Get Directions

Namibia Office

  • cnr Jan Jonker Road & Thorer Street
  • Windhoek
  • Namibia

  • Swakopmund
  • Antonious Garten
  • Hendrik Witbooi Street
  • P O Box 534
  • Swakopmund
  • Namibia

Call us on +264 64 402185

Fax us on + 264 64 402188


Get Directions

Oshakati Office

  • Coolmaster Building
  • Main Road
  • Oshakati
  • Telephone contact Windhoek office

  • P.O. Box 6702
  • Windhoek
  • Namibia

Call us on +264(0) 61 204 0000

Fax us on +264(0) 61 204 0009


Get Directions

Botswana Office

  • Plot 178
  • Unit 1,2
  • Gaborone International Commerce Park
  • Gaborone

Call us on +267(0) 712 23032

Get Directions

Dubai Office

  • Executive Office Nr.1
  • Dubai Internet City
  • Building 1
  • Dubai

Call us on +971 4 375 6892/1

Get Directions

United Kingdom Office

  • Connexion House
  • 4 Arlington Court
  • Whittle Way
  • Arlington Business Park
  • Stevenage Hertfordshire
  • SG1 2FS

Call us on +44(0) 845 678 1122

Fax us on +44(0) 845 678 1123

Email: contact@bcx.uk.com


Get Directions

We would love to hear what you think.
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UC and Collaboration

What is Unified Communications and Collaboration?

Unified Communications and Collaboration is the term used to describe how you can integrate and leverage the combined benefits of various communication tools colleagues might use, such as mobile and fixed voice, instant messaging, conferencing, social media and Information Technology (IT) platforms and software. It’ is all about making sure your business has the right tools in order to work with the information at its disposal, and that your staff can access and share that information, because ultimately that is what will give you a return-on-investment and customer-centric competitive advantage.

Whether you are a small, medium or larger sized business, you do business in a world that offers the convenience of digital technology, and mobile workforces – it is a business landscape characterised by convergence, always-on connectivity, and the ability to service your customers with speed, efficiency and flexibility. This means colleagues need to be able to share information in real-time, and engage effectively with your customers on any platform, on the device your customers choose to use.

To truly leverage what Unified Communications and Collaboration can offer you, you need to select the right tools and platforms for your teams to use. These might range from creating digital collaboration workspaces, to more complex premise-based Private Branch Exchange (PBX) solutions, Smart Business Gateways, or even Internet Protocol (IP) Telephony. It includes contact centre infrastructure, and next-generation services such as Session Initiation Protocol (SIP) Trunking, where your organisation can use voice over IP (VoIP) to facilitate the connection of a PBX to the internet, or to carry instant messages and enable multimedia conferences. Our BCX solutions span all components of Unified Communications and Collaboration, from mobility and video, through to telephony, unified messaging and conferencing.

How will Unified Communications and Collaboration benefit my business?

A One-Stop Shop

  • Get analogue and/or next- generation access
  • Use flexible calling plans and bundles
  • Deploy telephony, fax, email and conferencing solutions
  • Get hosted telephony and communication suites

Enhanced Customer Experience

  • Leverage emerging solutions no matter which industry you operate in
  • Enable your customers to interact with your organisation on any platform and their device of choice
  • Offer seamless tele-voting, or even customer competition lines
  • Mine social media data to leverage the power of analytics

Improved Internal Communications

  • Improve team communication
  • Optimise productivity levels
  • Enable on-the-go team collaboration
  • Deploy omnichannel communication solutions

Adaptable Business Models

  • Manage your CAPEX to align with industry developments
  • Control OPEX spend
  • Leverage the cost benefits of value-added services
  • Optimise the return on investment offered by cloud-based services

More about Unified Communications and Collaborations

Our BCX Unified Communications and Collaboration solutions encompass the following offerings:

  • Premise-based PBX solutions and Smart Business Gateway
  • Next-generation VoIP PBX solutions designed to revolutionise business communications needs
  • Hosted business telephony
  • Next-generation enterprise telephony services, doing away with the complexity of typical PABX systems, offering a simple yet effective telephony solution that can be tailored to the partner’s specific requirements.
  • Contact Centre solutions
  • Providing a comprehensive all-in-one IP contact package with multiple channel and multimedia integration, including Social Media for smart customer service
  • Unified Communications Platforms
  • Providing sophisticated telephony features, Unified Communications, mobility and specific application integration capabilities
  • Communications manager solution
  • Designed to meet the telecommunication needs of customers in providing standard IP telephony as well as flexible, high-quality multimedia services, advanced security features and mobility functions
  • Cisco IP Telephony
  • Based on based on Cisco Unified Communications Manager, providing businesses with a cost-effective and feature-rich IP telephony solutions
  • Unify Openscape
  • A Session Initiation Protocol (SIP) based real-time IP system overlay network for Large Enterprises which can be deployed and managed either as a typical enterprise solution or as a hosted service
  • Unify OpenScape Business
  • An all-in-one solution for single and multi-businesses simplifying the deployment and delivery of Enterprise Voice and Unified Communication across businesses
  • Unify OpenScape Enterprise Express
  • A solution built specifically for the mid-size enterprise which makes it easy for growing businesses to have enterprise-level communication without the cost and complexity of deploying and maintaining individual VOiP, HD Video and UC applications
  • OpenScape 4000
  • A comprehensive converged IP communication solution offering a rich set of endpoints, mobility choices, edge solutions, unified communications and standards-based integration with business critical applications and systems
  • Cisco Spark / WebEx
  • A complete Collaboration-as-a-Service (CaaS) offering that enables you to message, include sharing files, meet, or call anyone, anywhere, and anytime
  • Hosted Collaboration Solution (HCS)
  • A Cisco Unified Communications Manager-based offering, providing industry-leading, cloud-ready collaboration services you can deploy in way that makes sense for your business

Unified Communications and Collaboration Products

Voice Products and Plans

Premium Rated Services

Private Branch Exchange (PBX)

Internet Protocol Telephony (IPT)

Contact Centre Solutions

Smart Gateway Solutions

Value Added Services

Unified Communications: Business Drivers and Benefits

Unified Communications

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An in-depth exploration of Unified Communications and Collaboration (UC), what this means, and how BCX sees a UC strategy as the key to integrating your networks, infrastructure, platforms, and security. Read how you can create a secure, robust network that uses communications platforms and pervasive connectivity, to optimise your organisation’s costs, improve efficiency, and increase productivity.

Download Whitepaper

Why BCX?

01

We provide national service management and support capabilities

02

Our teams have world-class enterprise expertise

03

BCX offers a comprehensive one-stop shop portfolio of Unified Communications and Collaboration solutions that can be adapted for any size business

Start a Conversation with One of Our Specialists